Privacy Policy

1. Who we are?

We are Foundation for Al-Quds Medical Schools in Palestine (FQMS) a charitable company limited by guarantee (with company number 03398543), charity number 1063835.

We rely on the generosity of our supporters to improve the quality and range of teaching on offer at the Palestinian medical schools.

We take our duty to process your personal data very seriously. This policy explains how we collect, manage, use and protect your personal data.

Your personal data is protected by UK legislation, specifically the General Data Protection Regulation 2018 and the Privacy and Electronic Communications 2003.

 

2. What information does FQMS collect about me?

Personal information is collected directly from you when you interact with FQMS, for example enquiring about an event, participating in an event or making a donation. Information may be collected in person, over the phone, online or on paper.

The information we collect will typically include your name, postal and email addresses, your phone number and your bank details if you are supporting us financially. Very occasionally we may need to collect information that the Data Protection Act considers to be ‘sensitive’. In such instances we would be very clear with you that we wished to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission.

We may also receive information about you from other sources, as explained below.

 

3. How is my information used?

We collect this information in order to process your requests and to also keep you up to date on the work FQMS does, including:

  • To provide you with the services or information you have requested like project feedback
  • To process donations or other payments and verify financial transactions
  • To process gift aid donations
  • To send fundraising appeals
  • To record any contact we have with you to help us ensure we provide you with the most appropriate communications
  • To fulfil sales contracts you have entered into with FQMS
  • To notify you of changes to our policies
  • To check on your preferences from time to time to ensure they are up to date
  • To ensure that content from our site is presented in the most effective manner for you and for your computer
  • From time to time we may use external data sources to increase or enhance the information we hold about you.  Further details can be found in the ‘How do you work with third parties in processing my personal data?’ section below.

 

4. How do you work with third parties in processing my personal data?

Certain third party organisations collect data on our behalf as well as for their own use. We may receive your personal details from third party organisations for our marketing purposes where you have consented for this information to be shared.

Third party organisations we currently receive data from are JustGiving, Kindlink and Mail Chimp. These organisations will have their own data protection and privacy policies, which you should be aware of before signing up.

We may also use other companies to provide services and process your personal data on our behalf, including delivering postal mail, sending emails, processing credit card payments and analysing supporter trends to help us offer you communications that are most appropriate to you and your interests. We will only provide those companies with the information they need to deliver the specific service and we ensure that your data is treated with the same level of care as if we were handling it directly.

We may also disclose or use personal information if required to do so by law and may use external data for the purposes of fraud prevention, for example to comply with money laundering regulations, or otherwise to protect the rights, property or safety of individuals.

We will also share information with our accountants to ensure our accounts are compliant and are an accurate representation.

We may make use of profiling and screening methods to produce relevant communications and so provide a better experience for our supporters. Profiling can help us target our resources more effectively through gaining an insight into the background of our supporters and helping us to build relationships that are appropriate to their interests and capacity to give.

To do this we may use additional external sources of data to increase and enhance the information we hold about you. This may include obtaining information from public registers and other publicly available sources such as Companies House, newspapers and magazines.

 

5. How secure is the information I give you?

FQMS takes the care of your data seriously and undertakes to protect your personal data. The information we collect via our site is collected through third party sites, which have their own security to guarantee the security of your data. Any personal information that we keep locally will be password protected.

 

6. How long will you keep my information?

If you have donated we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

If you request to receive no further contact, we will retain some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

 

7. How do I request an information access report, update, correct or delete my personal information?

The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest.

If you wish to change how we communicate with you or update the information we hold, then please contact us:

  • Email: admin@fqms.org
  • Post: FQMS, 47 Eden Park Avenue, Beckenham, BR3 3HJ

You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from FQMS.

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. For information requests we require you to prove your identity with two pieces of approved identification.

To request an information access report, which details the information we hold about you, please send your request in writing to the FQMS Administrator at the following address: FQMS 47 Eden Park Avenue, Beckenham, Kent, BR3 3HJ.

We aim to issue an initial response to all enquiries within five working days, and will offer a full response to all information access requests within forty working days of receipt.

 

Policy updates – This policy was last updated in April 2018.

FQMS reserves the right to make alterations from time to time.  Please check this website from time to time for the latest version.